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ZTOOLZ is an online store that sells shared access to premium AI, design, video and stock tools. This policy explains what personal data we handle when you use the store, and what you can ask us to do with it.

• Account: your name, email, and phone number if you add one. Passwords are stored hashed, never in plain text. If you sign in with Google, we receive your name and email from Google.
• Orders: what you bought, amounts, currency, and order status. Card details are entered with the payment provider; we do not store full card numbers.
• Service use: the devices signed in to your account (to apply your plan's device limit), IP address, browser type, and which tools you open and for how long, to run the service fairly and keep it secure.
• Support: messages you send us through chat, tickets, email or WhatsApp.
• Cookies: see the cookies section below.

• To create your account, deliver access and process your orders.
• To apply plan rules such as the device limit, and to prevent fraud and misuse.
• To answer support requests.
• To send service emails (order confirmations, renewals, password resets).
• To send offers by email. Every offer email has an unsubscribe link, and you can opt out at any time.
• To understand which pages and tools are used, so we can improve the store.

We do not sell your data. We share only what is needed with:

• Payment providers, to process your payment.
• Hosting and infrastructure providers that run the store.
• Google, when you use Google sign-in, or through the reCAPTCHA check that protects some forms.
• Authorities, only when the law requires it.

The tool accounts you open through ZTOOLZ are shared with other customers. Do not save personal files, passwords or private information inside these tools, and do not connect your own accounts to them. We cannot control what is saved inside third-party tools.

We use cookies to keep you signed in, remember your cart, language and currency, and protect the store. Visits are measured on our own server to see which pages are used.

We keep your data while your account is active. When you ask us to delete your account, we delete your personal data, except order records we need to keep for accounting or legal reasons.

• See the data we hold about you.
• Correct data that is wrong.
• Delete your account and personal data.
• Stop offer emails at any time.

To ask for any of these, contact us from the email linked to your account.

The store runs over HTTPS, passwords are hashed, and access to customer data is limited to the people who need it to run the service. No system is perfect, so please use a strong password that you do not use elsewhere.

The store is not meant for children. If you believe a child has given us personal data, contact us and we will delete it.

When we change this policy, we update the date at the top of the page. For important changes, we will also tell you by email or on the site.

For any question or request about your data:

• Email: support@ztoolz.io
• WhatsApp: +201060003934 (during working hours)
• Live chat: the chat button on any page of the store
• Contact form: the Contact us page