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Prohibited use and suspension

No reselling and no sharing your login, and what happens if the rules are broken.

3 min read

Your ZTOOLZ subscription is personal and for your use only. This rule is essential to keep the service running for every subscriber.

What counts as a violation?

  • Sharing your ZTOOLZ login with anyone else, even a friend or colleague.
  • Reselling or renting out access to the tools in any form.
  • Trying to extract login details or cookies from the tools, the extension or the secure browser.
  • Using automation or trying to get around the device limit or daily limits.
  • Breaking shared-account etiquette, such as changing passwords or deleting other people's files.
  • Using the tools for anything illegal or against the terms of use.

Consequences

Depending on the type of violation and whether it repeats, ZTOOLZ may restrict access to a specific tool, suspend the subscription temporarily or close the account permanently. Subscriptions suspended for a violation are normally not refunded, in line with the refund policy.

Monitoring helps us spot unusual activity, such as sign-ins from many places in a short time. If your account is suspended and you think it's a mistake, open a support ticket and explain.

Didn't find what you need?

Our support team is here to help. Open a ticket or contact us.

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